Privacy Policy

This privacy statement outlines the uses of we use and protect personal information. Essentially, this document describes how ARCAD INC. collects and uses the personal information people provide on our Web site at In addition, this document will also identify the choices available to you regarding our use of your personal information and how you can access and update this information.

Collection and Use of Personal Information

We do collect personal information in order to process orders and to keep you informed about current promotions, shipping updates, etc. We collect the following personal information from you:

  • Contact information such as name, email address, mailing address, phone number
  • Billing information such as billing address
  • Unique identifiers such as user name, account number, password

In addition, just like most other web sites, we also automatically gather information about your computer including details such as your IP address, browser type, referring/exit pages, and operating system.

The information gathered will be used for the following purposes:

  • Fulfill your order
  • Send you an order confirmation
  • Send you requested product or service information
  • Send product updates or warranty information
  • Administer your account
  • Send you a catalog
  • Send you marketing communications
  • Respond to your questions and concerns


You do have the option to opt-out of receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at

Information Sharing

We take your personal information very seriously. While we will share your personal information with third parties only in the ways that are described in this privacy statement, we do not sell your personal information to third parties.

However, we may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

We may also disclose your personal information:

  • as required by law such as to comply with a subpoena, or similar legal process
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
  • if ARCAD INC. is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information,
  • to any other third party with your prior consent to do so.


Our web site offers the capability for customers to pay for their orders using PayPal. If you choose to use PayPal to finalize and pay for your order, you will provide your credit card number directly to PayPal. PayPal's privacy policy will apply to the information you provide on the PayPal Web site.

Cookies and Other Tracking Technologies

We may use cookies, for example, to keep track of your preferences and profile information. Cookies are also utilized in order to collect general usage and volume statistical information, this does not include personal information.

How do we do this? We use another company to place cookies on your computer to collect non-personally identifiable information to help compile aggregated statistics for us about visitors who visit our web site.


The security of your personal information is truly important to us. In order to make sure your information is safe, we follow all of the generally accepted industry standards, both during transmission of when you enter your information and once we actually receive it. While it is important to remember that no method of transmission over the internet, or method of electronic storage is always 100% secure, we try our best to make sure our customer’s information is protected. However, we cannot guarantee its absolute security. If you have any questions about security on our web site, you can contact us at

Correcting and Updating Your Personal Information

To review and update your personal information to ensure it is accurate, contact us at

Notification of Privacy Statement Changes

We do periodically update our privacy statement to make it as current as possible and to reflect changes to our information practices. If we make any substantial material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this web site prior to the change becoming effective. We encourage you to periodically review this page for the latest information related to our privacy practices.